A. Introduction
1. The privacy of our website's visitors is very important to us and we are committed to protecting it. This policy explains how we will use your personal information.
2. Your consent to our use of cookies in accordance with the terms of this policy when you first visit our website allows us to use cookies every time you visit our website.
B. Collecting personal information
The following types of personal information may be collected, stored and used:
- Information about your computer, including your IP address, your geographical location, your browser type and version, and your operating system.
- Information about your visits to and use of the website, including the referral source, length of visit, page views and website navigation paths;
- Information such as your email address, which you enter when registering on the website.
- Information that you enter when creating your profile on our website — for example, your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details.
- Information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters.
- Information that you enter while using the services on our website.
- Information that is generated while using the website, such as when, how often and under what circumstances you use it.
- Information relating to your purchases, the services you use and the transactions you make on the website, including your name, address, telephone number, email address and credit card details.
- Information that you post to the website with the intention of publishing it on the internet, including your username, profile information and the content of your posts.
- Information contained in any communications you send to us by email or through the website, including the communication content and metadata.
- Any other personal information that you send to us.
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
C. Using your personal information
Personal information submitted to us is used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following purposes:
- administering our website and business
- personalizing the website for you
- enabling your use of the services available on our website
- sending to you goods purchased via our website
- supplying to you services purchased via our website
- sending statements, invoices and payment reminders to you, and collecting payments from you
- sending non-marketing communications to you
- sending email notifications relating to your requests
- sending our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)
- sending marketing communications relating to your business or the businesses of carefully selected third parties which we think may be of interest to you, by notification or, if you have agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
- providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)
- dealing with enquiries and complaints made by or about you relating to our website
- keeping our website secure and preventing fraud
- verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our private messaging service), and
- other uses.
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using the privacy controls on the website. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
D. Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:
- to the extent that we are required to do so by law
- in connection with any ongoing or prospective legal proceedings
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
- to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling, and
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
E. International data transfers
- Information that we collect may be stored, processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
- Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the USA, Russia, Japan, China and India.
- Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
- You expressly consent to the transfers of personal data described in section E.
G. Retaining personal data
- Section G sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
- Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
- Without prejudice to article G-2, we will usually delete personal data falling within the following categories at the date/time set out below
- Notwithstanding the other provisions of section G, we will retain documents (including electronic documents) containing personal data
- to the extent that we are required to do so by law.
- if we believe that the documents may be relevant to any ongoing or prospective legal proceedings, and
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
H. Security of your personal data
- We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal data.
- We will store all the personal data you provide on our secure (password- and firewall-protected) servers.
- All electronic financial transactions entered into through our website will be protected by encryption technology.
- You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
- You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
I. Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
J. Your rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
K. Third party websites
Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
L. Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
M. Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
- The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
- we use Google Analytics and Adwords on our website to recognise a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website's usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertisements which may be of particular interest to specific users.
- Most browsers allow you to refuse to accept cookies — for example:
- in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”
- in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
- in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
- You can delete cookies already stored on your computer — for example:
- in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835 );
- in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
- in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.
- Deleting cookies will have a negative impact on the usability of many websites.
Προστασία από ανεπιθύμητα μηνύματα (reCAPTCHA)
Οι φόρμες και η ολοκλήρωση παραγγελίας προστατεύονται από την υπηρεσία reCAPTCHA της Google, για να αποτρέπεται η αυτόματη υποβολή ανεπιθύμητων μηνυμάτων και παραγγελιών. Κατά τη χρήση της, η Google λαμβάνει δεδομένα όπως τη διεύθυνση IP και στοιχεία της συσκευής και της περιήγησής σας, σύμφωνα με τα παρακάτω.